About

We are a full service IT solutions company

We are Integrix. We have ExperienceIntegrity

Who We Are

Integrix was established in 2007 by two technology professionals with extensive experience in small, medium and large organisations.

The need was identified for a professional customer service focused IT company that would put their clients needs first. Our core principles include:

  • Integrity
  • Enabling business to effectively use technology and maximise the benefits from their investment in IT.
  • Providing the right solution by being vendor neutral.
  • Delivering what is promised.

We work closely with our clients and invest time in understanding their business and the challanges and issues that they face. Our aim is to enable our clients to focus on their core business and leave the IT systems to us.

We look to add value to the clients business through our best solutions approach and through our personal relationship.

Integrix prides itself on its professionalism and integrity. While dealing with Integrix you will engage with the company directors who take customer service seriously.

Client satisfaction is one of our main priorities and we achieve this by delivering what we promise.

  • 2007 – Integrix was established
  • 2015 – Acquired ComCor Distribution Services
  • 2015 – Opened Adelaide Office
  • 2020 – Opened Newcastle Office
  • 2021 – Acquired Outside Edge Australia
  • 2021 – Acquired Atrix Business Product Pty Ltd

Our Mission

“To build strong working relationships with our clients by delivering quality cost-effective solutions and by providing outstanding customer service.”

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Client Satisfaction

Client satisfaction is our main priority and we achieve this by delivering what we promise each and every time.

Efficiency

We do things properly the first time. You should not have to call someone back multiple times to fix the same problem.

Experience

We offer the same level of support and quality that a large corporate would receive from their dedicated IT department.

Partnerships

We are more than computer repair guys. We partner with you to ensure you are able to get the most out of your IT systems.

Your business is important to us.

Vendor Neutral

We are 100% vendor neutral and will only recommend a solution or product if it is best suited to business needs.

We want the best for your business and the results will prove it.

Responsiveness

We focus on limited geographical areas to ensure we are responsive and are there when you need us.

Same day service is not a problem for those critical issues.

Personal Attention

Our aim is to be the best, not the biggest. Personal attention is guaranteed.